Agency research file · Candidate

ustwo

Digital product design, research, AI interfaces, and conversational UX. This research file links to agency work and other records that help verify specific claims. It is not a recommendation or a ranking.

UI/UX Design Startup UI/UX Design AI Interface Design Chatbot Design

Research status

First-pass source leads · candidate profile only. These links are starting points for checking the stated claims; they have not all been revalidated for this release.

Region is a broad service-area label, not a verified headquarters claim. Check the linked source record before relying on location details.

Candidate research · source links are first-pass leads and have not all been rechecked for this release. Directory details and review counts can change.

Areas to investigate

These are profile-specific questions for the next evidence pass. They identify what public material still needs to establish before a capability is treated as confirmed.

AI product safety and adoption

How does Pi’s published case document uncertainty, safety, user feedback, and present-day product status?

Evidence to look for

Current client/product-side evidence on shipped interactions, safeguards, and ongoing use.

Chatbot contribution

Which conversational features did ustwo design or build, and what work belonged to the hospital or other technology partners?

Evidence to look for

Client-side attribution and release evidence for the specific chatbot experience.

Startup product fit

Which cases show early-stage clients and product-team constraints?

Evidence to look for

Client stage, scope, and evidence the product reached users.

Related research categories: UI/UX Design · Startup UI/UX Design · AI Interface Design · Chatbot Design

Project evidence

The sources above include portfolio and directory records. Individual projects need checks for client relationship, agency role, project scope, and launch status before they can be described as verified project evidence.

Read how we assess project evidence →

Sources and evidence

These are first-pass source leads. Follow each link and confirm that it still supports the claim before relying on it. Agency portfolios are self-published; client, review, and award records have different evidentiary limits.

Inflection AI / Pi product case ↗Claim to check: Case describes a year-long product-design and research collaboration on Pi, including iOS launch, recurring research, and conversational/voice interface design. Agency-published account includes client/product-lead testimonials; user and growth figures are time-specific agency claims.Publisher: ustwo · Not rechecked for this release
Agency-published portfolio / case study
Alder Play patient and family experience ↗Claim to check: Case describes a children’s hospital app using a chatbot, games, and augmented reality, developed with Alder Hey and other partners. Historical collaboration; distinguish ustwo’s app role from separately credited chatbot/AI partners and verify current availability.Publisher: ustwo · Not rechecked for this release
Agency-published portfolio / case study
Alder Play and Ask Oli in NHS annual report ↗Claim to check: Trust annual report records Alder Play as a partnership with ustwo and describes the Ask Oli chatbot for children and parents. Client-side historical record; multiple partners contributed, and it does not establish present-day app availability.Publisher: NHS England · Not rechecked for this release
Public-sector publication
RVO Health coaching product ↗Claim to check: Case describes a human-coach-supported AI smoking-cessation experience and a Florida pilot, with a planned expansion stated by the agency. Expansion is described as future rollout; do not describe it as completed without current client confirmation.Publisher: ustwo · Not rechecked for this release
Agency-published portfolio / case study
Pi official Google Play listing ↗Claim to check: Official app-store listing identifies Pi as an Inflection AI product and shows it remained listed with a September 2026 update. Confirms current listing and update date, not ustwo’s present involvement or product safety/quality.Publisher: Google Play · Not rechecked for this release
App-store listing

Corrections

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