Agency research file · Candidate

Think Company

Research-led product and enterprise experience design. This research file links to agency work and other records that help verify specific claims. It is not a recommendation or a ranking.

UI/UX Design UX Research Enterprise UX Website Redesign

Research status

First-pass source leads · candidate profile only. These links are starting points for checking the stated claims; they have not all been revalidated for this release.

Region is a broad service-area label, not a verified headquarters claim. Check the linked source record before relying on location details.

Candidate research · source links are first-pass leads and have not all been rechecked for this release. Directory details and review counts can change.

Areas to investigate

These are profile-specific questions for the next evidence pass. They identify what public material still needs to establish before a capability is treated as confirmed.

Research contribution

Which cases show methods and a direct link from findings to product decisions?

Evidence to look for

Methods, audience, agency role, and client-side confirmation where available.

Healthcare and compliance systems

How did Think’s portal, content, design-system, and Salesforce responsibilities vary across Merck and J&J?

Evidence to look for

Client-side confirmation, named user groups, shipped scope, and independently measured outcomes.

Related research categories: UI/UX Design · UX Research · Enterprise UX · Website Redesign

Project evidence

The sources above include portfolio and directory records. Individual projects need checks for client relationship, agency role, project scope, and launch status before they can be described as verified project evidence.

Read how we assess project evidence →

Sources and evidence

These are first-pass source leads. Follow each link and confirm that it still supports the claim before relying on it. Agency portfolios are self-published; client, review, and award records have different evidentiary limits.

Merck healthcare portals and design system ↗Claim to check: Named pharmaceutical client case describes HCP and payer portals, research, content strategy, compliance-aware design systems, and ongoing product work. The detailed narrative and reported metrics are published by Think Company; the case includes a former Merck leader testimonial.Publisher: Think Company · Not rechecked for this release
Agency-published portfolio / case study
Johnson & Johnson support-agent console ↗Claim to check: Named enterprise case describes redesigning Salesforce workflows for patient-support agents and testing across 82 agents. Agency-published project detail and results; seek client-owned evidence before treating percentages as independently verified.Publisher: Think Company · Not rechecked for this release
Agency-published portfolio / case study
Think Company on Clutch ↗Claim to check: Verified interviews describe market research, UX prototypes, and an MVP launch for a pharmaceutical company.Publisher: Clutch · Not rechecked for this release
Client-review and business directory

Corrections

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